FAQ
About the Treatment
Every product in our boutique is expertly curated by Erin Jensen, PA-C, and her team of licensed skincare professionals. We only carry medical-grade skincare backed by science, trusted by dermatologists, and proven to deliver visible results. Our selection process ensures that each product meets the same clinical standards used in our flagship Treatment clinics.
Yes. We proudly offer medical-grade skincare — formulas with higher concentrations of active ingredients and clinically tested results. These products go beyond cosmetic-grade skincare to treat, correct, and protect your skin at a deeper level.
Many of our brands are specifically designed for sensitive, reactive, or post-procedure skin. Look for products labeled as “sensitive skin” or reach out to our team for personalized recommendations.
Getting Started
Not at all.
You can shop confidently right away, or take our virtual Skin Quiz to find products personalized to your skin’s needs.
For a deeper level of care, we also offer in-store consultations with our licensed skincare professionals who can design a treatment plan and home routine just for you.
Start with your skin type and primary concern. You can shop by category — such as dryness, fine lines, acne, or sensitivity — or take our upcoming Skin Quiz to discover your ideal regimen. If you’d like one-on-one guidance, our team is here to help.
At this time, The Treatment Skin Boutique operates separately from our in-clinic rewards system, but we’re working on exciting integrations for future loyalty programs. Stay tuned by joining our newsletter for updates and exclusive offers.
Orders & Policies
At The Treatment Skin Boutique, we want you to love every product you purchase. If you’re not completely satisfied with your order for any reason, we’re happy to offer an exchange on new or gently used products within 14 days of purchase.
To process an exchange, please provide proof of purchase.
Please note that we do not offer refunds — exchanges only.
After 14 days, all sales are final.
If your item arrives defective or damaged, we’re happy to replace it with the same item. Simply email us at hello@getthetreatment.com and send your product to:
The Treatment Skin Boutique
250 W. 1st St., Suite 210
Claremont, CA 91711
United States
Customers are responsible for return shipping costs.
At The Treatment Skin Boutique, all orders are processed and shipped from our Claremont, California location within one business day (Monday–Friday, excluding holidays). We offer USPS and UPS shipping options, with free standard shipping on orders over $125. Once shipped, you’ll receive tracking details via email. Please ensure your address is accurate, as we are not responsible for lost or stolen packages after confirmed delivery. For questions, contact us at hello@getthetreatment.com.
Spend $125 and get free shipping on your order.